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PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing subscriptions (if applicable): By providing us with your name and email address, you agree to us using this data for marketing purposes. You can withdraw your consent at any time by unsubscribing on one of our emails or by sending us a mail at sandrapelser@live.com.

 

When you provide us with personal information to enquire about our products, verify your credit card, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

 

SECTION 2 – COLLECTION OF DATA

 

Essential cookies are used for the website to work properly. Anylitics and marketing cookies are used to see what products our clients enjoy most and to optimise our website to give you the best user experience possible. If you do not concent to the use of these, please do not make use of this website. If you don’t want us to process your data anymore, please let us know by emailing us at sandrapelser@live.com or by mail at 1A Bowden Park, Leisure Isle, Knysna, 6571.

 

You can also remove unwanted cookies yourself by clicking on the secure icon next to the site url, clicking on ‘cookies’ and then removing the unwanted cookies associated with our site.

 

Here is a list of cookies that we use. Not all cookies are applicable to all users. You can view which cookies are in use by clicking on the secure icon next to the site url.

 

XSRF-TOKEN – Essential – Used for security (duration: session)

hs  – Essential – Used for security reasons (duration: session)

svSession – Essential - Used in connection with user login (duration: 12 months)

SSR-caching – Essential - Used to indicate the system from which the site was rendered (duration: 1 minute)

bSession – Essential - Used for system effectiveness measurement (duration: 30 minutes)

fedops.logger.X – Essential - Used for stability/effectiveness measurement (duration: 12 months)

-fbp – Marketing – Used to store and track visits across website (duration: 3 months)

_ga – Analytics - used to identify unique users (duration: 24 months)

_gcl_au – Analytics – used for ‘coversion linker’ functionality to track conversions for ad clicks (duration: 3 months)

_gid - used to identify unique users (duration: 24 hours)

_gat_gtag_UA – Analytics - used to identify a session and gather data about the session (duration: 1 minute)

 

 

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

 

SECTION 4 - WIX

 

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.

 

 

 

SECTION 5 - THIRD-PARTY SERVICES

 

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

 

SECTION 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted through Peach Payment’s secure gateway (SSl Certified). Peach Payments is a PCI DSS Level 1 certified processor. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

 

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our us at sandrapelser@live.com or by mail at 1A Bowden Park, Leisure Isle, Knysna, 6571.

 

 

 

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